Awiti One stands for a holistic payment solution — and that includes reliable hardware with excellent service. With Awiti Care, together with our partners, we offer a professional device service package for all Awiti One terminals.
Expanded service options: device replacement & advance exchange
3 year warranty on all Awiti One terminals
Access to a global service network with thousands of partners

Awiti Care (device service)
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Getting started
Everything you need to get started with Awiti One
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Contact & Support

technical support
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Product updates & new features
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knowledgebase

Warranty Policy & Inquiries

FAQ
Whether retail, catering or municipal use — Awiti Care ensures that your terminals remain ready for use at all times. So that payment, voucher processing and customer loyalty work without interruption.
This is how you can reach us
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If you have any questions or suggestions, don't hesitate to contact us. We will respond within 24 hours!
(Monday to Friday from 8:00 a.m. to 6:00 p.m.)
What is the difference between Awiti One terminals and the Awiti One app?
Can I accept card payments with all terminals?
Do I have to install the Awiti One app myself?
Can I use multiple terminals in parallel?
Do the terminals work offline?